Top Questions for IT & Buyers
Frequently Asked Questions – HoverCam Orbit Pro + Orbit Air
Searches both questions and answers. Also handles common variations like WiFi / Wi-Fi, USB / webcam / UVC, app / software / driver, and Zoom / Teams / Webex / Google Meet.
Top Questions for IT & Buyers
Is Orbit on the network?
No. Orbit Pro and Orbit Air are designed to operate outside your institution’s existing network infrastructure. The wireless link happens between the camera and receiver, while the host device sees Orbit as a standard USB UVC camera or direct HDMI source. No proprietary networking driver or network-based camera connection is required on the host device.
Other vendors say their wireless document camera is “not on the network” — how is Orbit different?
Most competing cameras rely on a USB plug-in NIC (Network Interface Card) to create a peer-to-peer wireless link, then claim their system is “not on your network.” In reality, the presence of a secondary NIC or P2P connection does not determine whether a device is on your network.
The true test is whether the vendor installs any driver or application code on your host computer (e.g., the teacher’s device). Most solutions require custom drivers, meaning they are on your network—regardless of any secondary NIC or P2P link.
Vendor-supplied network drivers and proprietary networking code represent one of the largest sources of backdoors, trojans, and security vulnerabilities. These custom implementations are rarely tested or certified, and securing them comprehensively is extremely difficult.
Even the largest technology companies have recently suffered major security breaches from such code. School districts should not be expected to fully vet every camera or casting vendor’s security practices.
Orbit’s solution is engineered from the ground up for maximum security. We encapsulate the entire TCP/IP stack and wireless networking logic inside an external network of dongles. These dongles connect to the host computer only via simple USB or HDMI cables.
This wired-wireless hybrid architecture creates a natural firewall (air gap) between our wireless links and your network. No proprietary drivers or applications need to be installed on the host computer.
This is the true definition of a “Not-On-Your-Network” wireless system—an isolated loop completely outside your WiFi network.
Any potential vulnerability in our wireless code cannot cross the wired firewall to reach your computer or your network.
What makes Orbit Pro / Orbit Air different from other wireless document cameras?
Most competing wireless document cameras rely on a network-style connection model at the host device, often through a vendor app, proprietary networking workflow, or a secondary NIC-style dongle. That means added IT review burden, added software complexity, and a less direct compatibility path than a standard USB camera workflow. Orbit is different because it is built around a wired-wireless hybrid architecture that lets the host device see the camera as a standard USB UVC device or HDMI source instead of a network camera. That preserves plug-and-play simplicity, broad compatibility, and a much cleaner deployment model.
Orbit Pro adds another major differentiator: to our knowledge, it is the only wireless document camera using 60 GHz mmWave technology, which does not pass through classroom walls and requires line of sight between camera and receiver.
Do I need to make any network changes to use Orbit?
No. There are no SSIDs to configure, no passwords to enter, no access points to provision, and no network settings to change. Orbit Pro and Orbit Air are designed to work independently of your school’s existing network infrastructure.
Do I need to install drivers or software?
No. Orbit is designed for true plug-and-play use. In USB mode, the receiver presents Orbit to the host as a standard USB UVC camera, so no proprietary driver is required. Optional HoverCam Flex software is available for annotation, whiteboarding, recording, scanning, and other advanced features, but it is not required for basic camera use.
How long does setup take?
Typically less than a minute. In most cases, setup is simply: connect the receiver, power on the camera, open your preferred camera app, and select “HoverCam Orbit” if needed. Initial connection may take a short moment while the camera and receiver establish the wireless link.
How long does initial connection take?
Initial connection usually takes around 30 seconds.
Does Orbit work with PCs, Macs, Chromebooks, and interactive flat panels?
Yes. Orbit is designed to work with Windows, macOS, ChromeOS, and Android-based interactive flat panels through USB UVC, as well as with displays through HDMI. Because the receiver presents Orbit like a standard USB camera or HDMI source, compatibility is much broader than with app-dependent network camera systems.
Network & Wireless Technology
Does it use WiFi?
No. Orbit Pro uses 60 GHz mmWave technology for its wireless link. Orbit Air uses a dedicated private 5 GHz wireless link, but it does not connect to your institution’s Wi-Fi network, nor does it appear to the host device as a network client. In both cases, Orbit connects to the host device simply as a USB UVC camera or HDMI feed, not as a network device.
What wireless technology does Orbit use?
Orbit Pro uses 60 GHz mmWave technology for high-speed wireless transmission. Orbit Air uses a dedicated private 5 GHz point-to-point RF link, separate from your institution’s Wi-Fi network.
In both cases, Orbit does not connect to the host device as a network device. The host device sees Orbit as a standard USB UVC camera in USB mode or as a direct HDMI source in HDMI mode.
Can I manage Orbit on my institution’s network for asset tracking?
No. Orbit cannot and does not connect to WiFi, so it cannot be managed as a device on your institution’s network. However, when used in USB mode it is recognized by the host as a USB camera, so some districts may be able to track it through endpoint inventory or physical asset management workflows instead of network discovery.
Does a “point-to-point” wireless camera mean it is the same as Orbit?
No. Not at all. “Point-to-point” only describes how two endpoints communicate wirelessly. It does not mean the host device sees the camera as a standard USB camera. To our knowledge, most other so-called “point-to-point” wireless document cameras still rely on a network-style connection model by installing code on the host computer through vendor software and proprietary network drivers. Orbit is different because the host device sees it as a standard USB UVC camera or HDMI source rather than as a network camera.
Is Orbit “point-to-point”, and is that why it is special?
Orbit does use a point-to-point wireless link. But that alone is not what makes it special. What makes Orbit special is that its wired-wireless hybrid architecture allows the receiver to present Orbit to the host as a standard USB UVC camera or HDMI source, as if there were an invisible wire connecting the camera to the host device. We call this InvisiWire. That is what gives Orbit its plug-and-play simplicity, broad compatibility, and IT-friendly deployment. To our knowledge, Orbit Pro and Orbit Air are the only Wireless USB document cameras of this kind on the market.
Does “point-to-point” mean it is plug-n-play?
No. A camera can be point-to-point and still require a vendor app, proprietary driver, or network-oriented workflow before the host device can use it. In many competing systems, the camera is only fully usable inside the vendor’s own software environment. Orbit is different because the receiver presents the camera as a standard USB UVC device or HDMI source, so common software like Zoom, Teams, Google Meet, and other camera-enabled applications can use it directly.
Does a “point-to-point” camera require 2 NIC cards on the host computer to work?
Many network-style wireless camera systems rely on the host device maintaining its normal network connection while also communicating with the camera through a second NIC-style path, often through a USB dongle or proprietary wireless adapter. That adds driver, compatibility, and security-review complexity. Orbit avoids that model by connecting to the host as a standard USB UVC camera or HDMI source rather than as a network device.
Does “point-to-point” mean it is Wireless USB?
No. “Point-to-point” only describes the wireless topology. It does not tell you how the host device sees the camera. A Wireless USB connection means the host device sees the camera as a standard USB UVC device, as if it were connected by a regular wired USB cable. That is the key difference. Orbit’s InvisiWire architecture gives it that capability.
How does the plug-and-play Wireless USB technology work?
We created Dedicated Extension and Emulation Proxy, or D.E.E.P., technology, which is encapsulated in the wireless receiver. When the receiver is plugged into the host device, it acts as a proxy that makes the computer behave as though a regular wired USB webcam were connected directly. The real camera is wireless and located elsewhere in the room, but the host still sees a normal USB UVC camera input.
That means:
- It is truly plug-and-play over a high-speed wireless link.
- No proprietary drivers are required.
- No proprietary app is required for basic use.
Zoom, Teams, Google Meet, and other camera-using software can access Orbit like a standard USB camera. D.E.E.P. / InvisiWire is also part of our patented and patent-pending technology portfolio.
What’s the difference between a WiFi Camera (IP Camera) and a Wireless USB Camera?
A WiFi or IP camera uses a network-based connection model. That means video is transported through a network stack, typically requiring software, app-based discovery, or a proprietary workflow to receive and display the image.
A Wireless USB camera works differently. It preserves the behavior of a normal USB camera on the host side, so the receiving device sees standard USB UVC and/or UAC data just as if the camera were plugged in directly by cable. That is what enables broad compatibility and true plug-and-play operation across common operating systems and camera-enabled applications.
That distinction is the heart of Orbit’s design. To our knowledge, Orbit Pro and Orbit Air are the only wireless document cameras built around this Wireless USB approach.
Does Orbit interfere with or slow down my WiFi network?
Orbit Pro operates in the 60 GHz band rather than standard Wi-Fi bands, so it does not interfere with classroom Wi-Fi. Orbit Air uses a dedicated private 5 GHz link and remains separate from your existing network infrastructure, though like any product operating in 5 GHz spectrum, it can be more sensitive in extremely crowded RF environments.
Does Orbit use Bluetooth?
No. Orbit Pro uses a dedicated private 60 GHz mmWave wireless link, and Orbit Air uses a dedicated private 5 GHz wireless link.
What is the wireless range for Orbit Pro vs Orbit Air?
Orbit Pro has been tested beyond 100 feet with clear line of sight maintained. Orbit Air uses standard 5 GHz range (typically up to 100 feet or more in typical classroom conditions) and does not require line of sight.
Are there other Wireless USB cameras?
To our knowledge, Orbit Pro and Orbit Air are the only wireless document cameras built around this true Wireless USB approach, where the host device sees the camera as a standard local USB UVC device rather than a network camera.
Can I use Miracast, AirPlay, Chromecast, or other web-based screen sharing protocols?
No. Orbit is not designed around Miracast, AirPlay, Chromecast, or browser-based casting protocols. Orbit uses its own direct wireless link and outputs through the included receiver as USB UVC or HDMI.
Deployment, Setup & Compatibility
How do you setup Orbit?
It’s simple and plug-and-play.
Step 1) Connect the receiver to a PC, Mac, Chromebook, or Android interactive flat panel via USB, or to a display via HDMI.
Step 2) Turn on the camera.
Then open any camera app and select “HoverCam Orbit” if needed. The camera and receiver are factory paired and automatically search for one another. USB-A and USB-C cables are included for flexible computer connectivity.
What does deployment look like across multiple classrooms?
Orbit is designed to minimize deployment effort. There is no network provisioning, no SSID setup, no passwords, no driver rollout, and no need to install proprietary networking software on teacher devices. Because the units are factory paired and plug-and-play, rollout is much simpler than with network-dependent wireless camera systems.
What output options are available for Orbit?
Orbit supports both wireless and wired output options. Wirelessly, the included receiver can connect by USB to a host device or by HDMI to a display. Wired, the camera can connect directly by HDMI. Orbit can also support simultaneous wireless USB and HDMI output through the receiver workflow.
Can you output USB and HDMI wirelessly at the same time?
Yes. Orbit can support wireless USB output to a host device and HDMI output to a display at the same time through the included receiver workflow.
Is there a dongle?
Yes. Orbit includes a wireless receiver for wireless USB or HDMI use.
Do I need to use the dongle?
If you are using Orbit wirelessly, yes. The included receiver is required. Orbit may also be used wired through a direct HDMI connection from the camera.
Does it work with projectors?
Yes. You can connect the receiver to a projector’s HDMI input and power the receiver appropriately. The projector will display Orbit just like any other HDMI source.
Does it work with TVs?
Yes. You can connect the receiver to a TV’s HDMI input and power the receiver appropriately. The TV will display Orbit like any other HDMI source.
Does it work with Mac?
Yes. Orbit is recognized by macOS as a standard USB camera in USB mode, and our optional Flex software is available for added features.
Does it work with Chromebooks?
Yes. Orbit is designed to work with Chromebooks that support standard USB webcam functionality. We also offer Chromebook-compatible software options for added functionality. As with any USB camera, experience can vary with the capabilities and policies of the specific device.
Does it work with an Interactive Flat Panel?
Yes. The receiver can connect directly to many Android-based interactive flat panels through USB for camera use or through HDMI for direct display output. Some panel vendors may restrict camera access inside certain apps, so compatibility can depend on the panel’s USB camera support and software policies.
Does it work with other apps? Can I use it with Zoom, Microsoft Teams, Screencastify, etc.?
Yes. In USB mode, Orbit appears as a standard USB UVC camera, so it can be used by video conferencing, recording, and classroom software that supports USB cameras. Our optional Flex software adds more document camera features, but it is not required for basic compatibility.
Does it work with video conferencing software like Zoom, Teams, WebEx, etc.?
Yes. Orbit appears as a standard USB webcam, so it works natively with Zoom, Microsoft Teams, Webex, Google Meet, and other video conferencing platforms that support USB cameras.
Does it work with any laptops without USB-C?
We include both USB-A and USB-C cables so Orbit can work with laptops that do not have USB-C, provided the port meets data and power supply requirements for the receiver.
Does it work with USB 2.0?
Yes, though USB 3.0 or higher is recommended for the best experience. USB 2.0 may limit overall performance compared with higher-throughput ports.
What training do teachers typically need?
Very little. In most environments, teachers simply connect the receiver, turn on the camera, and open their preferred camera app or classroom software. Because Orbit behaves like a standard USB camera or HDMI source, the learning curve is far lower than with network-dependent wireless camera systems.
What’s the main difference between Orbit Pro and Orbit Air?
The biggest difference is the wireless technology. Orbit Pro uses 60 GHz mmWave and requires clear line of sight between the camera and receiver, which helps avoid traditional Wi-Fi-band interference. Orbit Air uses a dedicated private 5 GHz wireless link, which offers more flexible placement while still staying separate from your institution’s network infrastructure.
Battery & Power
How long does the battery last?
Orbit Pro: Up to 6 hours with normal use.
Orbit Air: Up to 8 hours with normal use.
How long does it take to charge?
Charging takes approximately 3 hours using the included DC 12V power adapter. We recommend charging the camera overnight and during the day while not in use.
Can I replace the battery if it fails?
We would be happy to help with battery replacement options. Please note that normal battery depreciation may not be covered under the factory warranty.
Do I need to charge it every night?
We recommend charging Orbit Pro or Orbit Air every night using the included power adapter.
Does the receiver require a separate power supply?
Only while in HDMI mode. In USB mode, the receiver is powered through the USB connection to the host device, so no dedicated power connection is required. In HDMI mode, the receiver must be powered separately, either by connecting it to a wall-powered 5V2A USB power adapter (not included) or by plugging it into a compatible USB port on the panel. The receiver has a minimum power requirement of 5V2A, so ensure your power adapter or USB port can support that requirement.
Audio
Is there a microphone?
Yes. Orbit includes a built-in microphone for video and audio recording.
Camera / Recording / Software
Can I zoom in?
Yes. Orbit supports up to 800× total zoom and includes patented Adaptive Sensor Resolution (ASR) technology, allowing up to 4× zoom before losing resolution. Zoom controls are available directly on the camera.
Is there built-in illumination?
Yes. Orbit includes integrated LED illumination that can be toggled from off to low to high.
Can I use it as a webcam?
Yes. Orbit’s articulated camera arm allows the camera to be positioned for many different angles, including facing the teacher, and in USB mode it functions as a standard camera input for common conferencing and recording applications.
How big of an area can the camera capture?
Orbit is designed to capture a large desktop work area and can capture even more when positioned above the surface or adjusted for the use case. Its articulated arm supports both document presentation and object viewing.
Can I record video or take pictures?
Yes. There are two ways to record or capture images:
1. Locally on the camera by saving to a microSD card inserted into the camera, and by using the onboard camera control buttons.
2. Directly onto a computer or compatible device using software that supports recording, such as our free HoverCam Flex software.
What do I need to enable local recording?
Local recording requires a microSD card inserted into the camera.
Does it come with an SD card?
No. You must provide your own microSD card.
How long can you record?
Recording length depends on available storage capacity, whether you are recording locally to microSD or to a connected device, and the recording resolution selected. Higher resolutions require more storage and reduce total recording time.
Can I change the resolution?
Yes. Resolution settings can be adjusted through HoverCam Flex software on supported platforms.
What is the maximum resolution and frame rate?
Orbit supports up to 13 MP still images and high-resolution wireless video. Orbit Pro supports up to 4K or 2K at 60 fps over its wireless link. Orbit Air supports up to 4K at 30 fps over its isolated wireless link. Exact workflow and frame-rate experience can vary by model, connection mode, and software environment.
What are the buttons for?
Orbit includes onboard controls for power, recording, snapshots, zoom, focus behavior, image flip, freeze/unfreeze, illumination, and camera orientation adjustments.
Does it have annotation features?
Yes. Our free Flex software lets you draw, highlight, add text, shapes, and other markups over the live image.
Does it scan documents?
Yes. Our Flex software includes multi-scan capabilities for quickly capturing multiple pages and compiling them into a PDF workflow.
Does it support time-lapse recording?
Yes. Our Flex software includes time-lapse recording.
Does it have slow-motion capabilities?
Yes. Our Flex software includes slow-motion playback and related recording tools.
Can I create a digital whiteboard with it?
Yes. Our Flex software includes a digital whiteboard alongside the live document camera workflow.
Does it support picture-in-picture?
Yes. Our Flex software includes picture-in-picture so educators can combine document camera content with a webcam view.
Can I record full lessons with annotations?
Yes. Our Flex software supports lesson recording with audio, annotations, picture-in-picture, and additional classroom presentation tools.
Can it record timelapses?
Yes. Time-lapse in our Flex software is useful for plant growth, crystal formation, and other slow STEM processes.
Does Orbit support slow-motion recording?
Yes. Slow-motion tools in our Flex software can be useful for physics demos, engineering projects, and motion analysis.
Is Orbit useful for 3D object viewing or small-item documentation in STEM?
Yes. The close-focus capability, articulated arm, and zoom range make Orbit well suited for documenting 3D models, dissected specimens, engineering prototypes, and other small objects. Orbit combines 800× total zoom with ASR technology and flexible physical positioning, making it well suited for circuit boards, specimens, parts, and other fine-detail STEM demonstrations.
Hardware, Mounting & Security
How do I mount Orbit to a panel or TV?
Every Orbit includes a receiver mount for easy attachment near an interactive flat panel or TV. For Orbit Pro, receiver placement should preserve clear line of sight to the camera for best results.
Does Orbit have a Kensington lock slot?
Yes. Orbit is designed with physical security in mind, including Kensington lock support on the camera and receiver.
What happens if a receiver is lost or damaged?
Contact our support team. Replacement and pairing support may be available if a receiver is lost or damaged.
General
Is Orbit patented?
Orbit incorporates patented and patent-pending technology, including its wired-wireless hybrid architecture and related innovations.
Is there a warranty?
Yes. Orbit includes a five-year parts and labor warranty against manufacturer defects. The warranty does not cover normal battery depreciation or general wear from use.